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Frequently Asked Questions (FAQ)

General Questions

 

What services does DeckEcho offer?
DeckEcho specializes in creating custom PowerPoint presentations, including pitch decks, corporate presentations, training materials, and more. We also offer design consultations and presentation redesign services.

How can I get started with DeckEcho?
To get started with DeckEcho, contact us through our website’s contact form, emailing us at info@deckecho.com, or the chat button. We’ll discuss your project needs and provide a customized quote for our presentation design services.

Who are your typical clients?
Our clients range from startups and small businesses to large corporations and non-profits. We work with anyone who needs a high-quality, professionally designed PowerPoint presentation.


Design Process

How long does it take to complete a presentation?
The timeline for each project varies based on its complexity and scope. On average, a standard PowerPoint presentation design takes 5-7 business days to complete. We also offer rush services for tighter deadlines.

What information do you need from me to start the project?
To start your project, we need details about your presentation’s purpose, target audience, key messages, and any specific design preferences you have. If you have existing content or branding guidelines, please share those as well for the best custom PowerPoint presentation design.

Can I request revisions to my presentation?
Absolutely! We offer a set number of revisions to ensure you are completely satisfied with the final product. Additional revisions can be arranged as needed to perfect your custom  presentation design.


Pricing and Payment

How much do your services cost?

Our pricing is based on the scope and complexity of each project. Please contact us for a detailed quote tailored to your specific presentation design needs..

What payment methods do you accept?
We accept major credit cards, PayPal, and bank transfers. Payment details will be provided with your invoice for our PowerPoint presentation design services..

Do you require a deposit?
Yes, we typically require a 50% deposit to start the project, with the remaining balance due upon completion.


Confidentiality

How do you ensure the confidentiality of my information?
We take your privacy seriously and have strict confidentiality agreements in place. All our team members are bound by non-disclosure agreements (NDAs) to protect your sensitive information related to your presentation design.


Technical Questions

What formats do you provide the final presentation in?
We deliver the final presentation in PowerPoint (PPTX) format. We can also provide PDF versions or other formats upon request.

Can you work with my existing brand guidelines?
Yes, we can design your presentation to align with your existing brand guidelines, ensuring consistency with your company’s branding.

Do you offer training on how to use the presentation?
Yes, we offer training sessions to help you effectively use and present your new PowerPoint slides. This can include tips on delivery, slide navigation, and more.
 


Contact Us

How can I contact DeckEcho for support?
You can reach us via email at info@deckecho.com or through our website’s contact form. Our support team is available Monday through Friday, from 9 AM to 7 PM EST.

We hope these FAQs have been helpful. If you have any other questions, please don’t hesitate to reach out to us!

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